Artificial Intelligence to redefine your Customer Experience
Progressive companies need laser sharp focus on Customer Experience to thrive in the age of Disruption.
Personalized CX : Understand customers, build dynamic personas and predict behaviour.
Embedded CX : Across Voice, Text, Touch, Video, Image & channels.
Frictionless CX : Intelligently engage & serve customers automagically.
Ecosystem CX : Persona based Up-sell & cross sell of own and partner products
Natural Language Processing
Industry specific multi-lingual NLP for meaningful customer conversations
Extract, analyze and match photos, text and videos for Onboarding, eKYC & Verification
Deep learning based Multi-lingual TTS, ASR, voice IVR and voice verification
Domain specific Ensemble and pre trained justifiable AI models for persona and context based streaming recommendations
Your Innovation partner
Information, Onboarding, Authentication. Transaction, Advise, Cross sell, Upsell. Churn prevention, Offers & Rewards.
No matter what your customers need, we make sure you have the means to serve them.
Offer secure, frictionless transactions/interactions across languages & segments on the world’s favorite messaging platform.
Intelligent recommendations based on 100+ parameters
Step into the future with our voice bots across languages, devices and domains
Self service Onboarding
Effortlessly onboard customers with Facial recognition, Speech verification, Liveness detection and assisted video chat.
Personalized Offers & Rewards
Enhance loyalty & delight customers with AI personalized offers
Establish Ubiquitous presence and cross/upsell. Turn insights to actions – Automatically with our prebuilt models and bots.
Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.
Your Innovation partner
Synergistic fusion of AI, Design thinking, user experience & global business expertise to foster continuous co-innovation.
Customer journeys embedded with NLP, Computer vison, Speech, Recommender System.
Faster time to market
Deploy Artificial Intelligence solutions in weeks with Pre-built models, Data pipeline, Customer journeys & Channel integrations.
Extendable AI infrastructure to add new models, journeys, languages, intelligence et al
Banking, Telecom, Retail, Healthcare & Insurance
Get in touch with us
See how Affinsys helps you personalize customer engagement & increase cross sell, upsell & conversion