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info@bankbuddy.ai
+971 50 1627569
DIFC Fintech Hive, Dubai, UAE
Whitefield, Bangalore, India

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Shape Cognitive_Banking

Cognitive CX Platform

Ready to deploy Artificial Intelligence CX solution with pre-built customer journeys

Affinsys is an Artificial Intelligence based cognitive CX platform to empower you with pro-active and intelligent customer engagement across customer journeys, languages, channels & segments.

Artificial Intelligence to redefine your Customer Experience

Progressive companies need laser sharp focus on Customer Experience to thrive in the age of Disruption.

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Personalized

Personalized CX : Understand customers, build dynamic personas and predict behaviour.

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Embedded

Embedded CX : Across Voice, Text, Touch, Video, Image & channels.

frictionless

Frictionless

Frictionless CX : Intelligently engage & serve customers automagically.

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Ecosystem

Ecosystem CX : Persona based Up-sell & cross sell of own and partner products

Natural Language Processing

Industry specific multi-lingual NLP for meaningful customer conversations

Machine Vision

Extract, analyze and match photos, text and videos for Onboarding, eKYC & Verification

Speech

Deep learning based Multi-lingual TTS, ASR, voice IVR and voice verification

Recommendations

Domain specific Ensemble and pre trained justifiable AI models for persona and context based streaming recommendations

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Kick Start your Strategic journey towards AI-Powered Personalized Conversations

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Your Innovation partner

Information, Onboarding, Authentication. Transaction, Advise, Cross sell, Upsell. Churn prevention, Offers & Rewards.
No matter what your customers need, we make sure you have the means to serve them. 

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WhatsApp ChatBot

Offer secure, frictionless transactions/interactions across languages & segments on the world’s favorite messaging platform.

Product Recommendations

Intelligent recommendations based on 100+ parameters

Voice Bot

Step into the future with our voice bots across languages, devices and domains

Self service Onboarding

Effortlessly onboard customers with Facial recognition, Speech verification, Liveness detection and assisted video chat.

Personalized Offers & Rewards

Enhance loyalty & delight customers with AI personalized offers

Cross sell/Upsell

Establish Ubiquitous presence and cross/upsell. Turn insights to actions – Automatically with our prebuilt models and bots.

Why Affinsys

Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.

Your Innovation partner

Synergistic fusion of AI, Design thinking, user experience & global business expertise to foster continuous co-innovation.

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220

Customer Journeys

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72

Customer Attributes

…
7800

Strong Ontology

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13

Customer Countries

languages
10

Languages Supported

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ai-venture
microsoft
fintech-ace
fintech
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global_fintech
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fexcelerate
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