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Affinsys Blogs

zalo-for-business

Zalo for Business

Zalo, launched in 2012 to provide fast and reliable messaging on Vietnam’s 3G infrastructure, currently dominates the Southeast Asia Market. With over 100 million users worldwide and 900 million messages sent daily, it is quickly gaining popularity...Read more

viber-chatbots

Viber Chatbots

Viber is among the popular instant messaging apps in the world today, with an overwhelming user base of almost 1.17 billion as of March 2020. In the 10 years since its launch, the app has grown to become extremely popular among Eastern Europe and...Read more

top-10-chatbot-fails-and-how-to-overcome-them

Top 10 Chatbot fails and How to overcome them

Enterprise AI adoption is shifting from “Digital Lipstick” to the deployment of Humanised AI use cases which truly helps in solving real-world problems. Companies who deployed Chatbots as an easy...Read more

WhatsApp-business-101

WhatsApp Business 101

WhatsApp business is a fast, reliable and secure way for businesses to interact with their customers around the globe. With the launch of WhatsApp for business in 2018, it went from a messaging...Read more

Seamless-Bot-to-agent-hand-off

Seamless Bot to agent hand-off

AI powered chatbots are transforming the customer service landscape for businesses across industries, enhancing customer experience and satisfaction through automation...Read more

chatbots_vs_aggregators

Chatbots Vs Aggregators

In order to improve sales and gain online exposure, both small and large restaurants owners are doing everything they possibly can, including signing up with aggregators who eat into their margins...Read more

food_ordering_chatbot

Food Ordering Chatbots

Chatbots are one of the most popular means of customer interactions today. Creating contextual human- like conversations on messaging platforms can transform customer interactions and experiences...Read more

WhatsApp-chatbot-for-FMS

WhatsApp chatbot for FMS

WhatsApp Chatbot is revolutionizing the way businesses are interacting with their customers, across industries. Every business is going digital to meet rising customer demands for round the clock service....Read more